Privacy and Confidentiality: Clients have the right to privacy and confidentiality regarding their personal and medical information. AKURA Care Agency is committed to protecting client confidentiality in accordance with applicable privacy laws and regulations.

Informed Consent: Clients have the right to be informed about their care options, including the benefits, risks, and alternatives to proposed treatments or interventions. AKURA ensures that clients are provided with the information they need to make informed decisions about their care.

Complaints and Grievances: Clients have the right to voice complaints or grievances regarding their care experiences. AKURA has established procedures for addressing client feedback and complaints in a timely and respectful manner.

Safety and Security: AKURA prioritizes the safety and security of its clients, employees, and community members. Clients can expect a safe and secure environment when receiving care services from AKURA.

Financial Responsibility: Clients are responsible for understanding their financial obligations for care services received from AKURA, including any fees, co-payments, or insurance coverage requirements. AKURA provides clear and transparent billing practices to help clients understand their financial responsibilities.

Termination of Services: Clients have the right to terminate care services with AKURA at any time for any reason. AKURA respects the client's right to make decisions about their care and will work with them to ensure a smooth transition if services are discontinued.

Disclaimer: While AKURA strives to provide high-quality care services, it cannot guarantee specific outcomes or results. Client experiences may vary based on individual circumstances, health conditions, and other factors beyond AKURA's control.

Emergency Procedures: Clients should be aware of emergency procedures and contact information in the event of a medical emergency or crisis situation. AKURA provides clients with emergency contact information and instructions for accessing emergency services when needed.

Continuing Care Planning: AKURA collaborates with clients and their families to develop personalized care plans that address their unique needs and preferences. Clients can expect ongoing communication and collaboration with AKURA to ensure their care needs are met effectively over time.

Additional Resources: AKURA provides clients with access to additional resources, support services, and community networks to help them navigate their care journey and achieve their health and wellness goals.